1. Who we are & scope
厦门趣趣玩科技发展有限公司 (Xiamen Ququwan Technology Development Co., Ltd.; “we”, “us”, “our”) operates this website. Our location is Xiamen, Fujian, China. This policy explains the processing of personal information when you browse our website, contact us, or use an application expressly listed below.
Privacy contact: supports@ququwan.cn
This policy covers this corporate website and correspondence sent to our team. The related-company games featured in our portfolio are published as casual Gtopia by 厦门羽思绘网络科技有限公司. Their in-app processing is governed by the privacy policy linked from their official store listings; displaying a game here does not change its service operator.
Read the related-company game privacy policy. For application-specific support or data requests, use the contact shown in the official listing. If you contact us instead, we will help identify the appropriate operator; we do not forward your message to another company without your permission.
2. Information we process
Website requests may generate technical logs at the hosting layer, including IP address, requested URL, browser or device type, response status and request time. These logs are used for website delivery, security and troubleshooting. Their availability and retention depend on the hosting configuration.
If you email us, we receive the email address, message, attachments and any information you choose to include. Please do not send passwords, payment card numbers or unnecessary sensitive information.
The support form opens an email draft in your email application. It does not transmit form entries to a website database. Your email provider processes a message when you send it.
This website does not request access to your contacts, camera, microphone or precise location. Downloading or using a featured game takes place through its own platform and service operator, under its applicable privacy policy.
3. How information is used
- Deliver and maintain the website and the services described for each listed application.
- Respond to support, business and privacy inquiries.
- Investigate errors, protect our services, prevent misuse and respond to security incidents.
- Comply with applicable legal obligations and establish, exercise or defend legal claims.
Where a lawful basis is required, we rely on performance of a requested service or contract, our legitimate interests in secure operation and responding to inquiries where those interests do not override your rights, compliance with law, or consent where required. Consent can be withdrawn without affecting prior lawful processing.
4. Cookies, analytics & advertising
This website does not set cookies or use local storage, analytics scripts, advertising pixels, embedded social widgets or third-party web fonts. Its images, styles and scripts are served locally. External links and your email provider operate under their own policies.
The featured related-company games may include advertising as shown in their official store listings. Their application permissions, analytics, advertising and other in-app data practices are explained by the responsible operator. This website’s cookie-free implementation does not describe those games.
5. When information is shared
Information may be processed by hosting and email providers to deliver the website and handle correspondence, and by application providers expressly identified above. These providers receive information needed for their role. We may also disclose information when required by law, to protect rights and security, or in a corporate transaction subject to applicable safeguards and notice.
We do not sell personal information collected through this website or use support messages for third-party advertising. Featured games are operated by their listed developer. We do not automatically share website inquiries with that developer; if a request needs another company’s help, we ask your permission before forwarding personal information.
6. Retention & security
Support correspondence is kept for as long as necessary to respond to the inquiry and handle related follow-up, then deleted or anonymized when it is no longer needed, subject to legal obligations. Technical website logs are retained according to the hosting configuration and limited to operational and security needs. Contact us for information about records relevant to your request.
Application-specific retention is disclosed above when an application is listed. Some information may be retained to meet legal requirements, prevent fraud or resolve disputes; where permitted, it is deleted or anonymized when no longer needed.
We use access restrictions and reasonable organizational measures appropriate to the information and service. No internet transmission or storage system provides absolute security. Contact us if you suspect a security issue; please avoid including exploitable details in public messages.
7. International processing
We are based in China. Depending on your location and the providers used for hosting, email or an identified application, information may be processed outside your country. Applicable protections can differ. Where legally required, transfers must use an appropriate legal mechanism and safeguards. Application-specific processing locations and transfer arrangements are described above where applicable. Contact us for information about the arrangements relevant to your request.
8. Your privacy choices & rights
Depending on your location and applicable law, you may request access, correction, deletion, restriction or portability of your information, object to certain processing, or withdraw consent. You may also lodge a complaint with your local data protection authority. These rights may be subject to legal exceptions.
Send a request to supports@ququwan.cn with the subject “Privacy request”, the relevant application or service, and enough information to locate your data. We may request proportionate verification and will respond within the period required by applicable law. Do not send identity documents unless requested through an appropriate channel.
For account and associated data removal instructions, see Account & Data Deletion. Uninstalling an application alone does not necessarily delete information held by a service provider.
9. Children & young users
This corporate website provides business and support information and is not directed to children. We do not knowingly solicit personal information from children under 13, or the higher age at which parental consent is required by applicable law. Children should not send us personal information without appropriate parent or guardian involvement.
If you believe a child has provided information inappropriately, contact us so we can investigate and take appropriate steps. Application audience restrictions and any additional protections are stated in the listed application disclosures; a general corporate policy does not authorize collection from children.
10. Policy updates & contact
We may update this policy when services or processing practices change. We will update the effective date and version on this page and provide additional notice or obtain consent where required. The policy remains available at this URL.
Data controller: 厦门趣趣玩科技发展有限公司
Location: Xiamen, Fujian, China
Privacy and support: supports@ququwan.cn